Frequently Asked Questions

Got questions? We've got answers! If you can't find what you're looking for, feel free to contact us.

Orders & Payments

How do I place an order?

Simply browse our store, add your favourite items to your cart, and proceed to checkout. It's quick and easy!

What payment methods do you accept?

We accept all major credit and debit cards, as well as other secure payment options available at checkout.

Can I change or cancel my order?

Please contact us as soon as possible if you need to make changes. Once an order has been processed, we may not be able to make changes.

Shipping & Delivery

How long does delivery take?

Delivery times vary depending on your location. Please refer to our Shipping & Returns page for full details.

Do you offer nationwide delivery in South Africa?

Yes! We deliver across South Africa. Shipping costs and times will be calculated at checkout.

Returns & Exchanges

What is your return policy?

We want you to love your purchase! Please visit our Shipping & Returns page for full details on our return and exchange policy.

What if I received a damaged or incorrect item?

We're so sorry if this happened! Please contact us within 48 hours of receiving your order and we'll make it right.

Products

How do I find the right size?

Each product page includes sizing information. If you're unsure, feel free to contact us and we'll help you find the perfect fit.

Are your products restocked?

Popular items do sell out quickly! Sign up for restock notifications on the product page or follow us on social media to stay updated.